Monday, May 11, 2009

The Rainbow's End

If your child suffers from emotional, behavioral or psychological issues, hospitalization may be the first step to a healthy recovery. But often times the hospital recommends that your child is temporarily placed in a therapeutic residential youth facility to stabilize his or her recovery. Most residential youth facilities provide a therapeutic environment along with a professional staff. But not all of them...

The purpose of this blog is to educate families in New Jersey who are dealing with a child who suffers from emotional, behavioral and/or psychological issues. There is a particular residential facility in southern New Jersey called Rainbow Of Hope (ROH) that appears to offer a therapeutic environment. However, as this blog will illustrate, this facility is lacking in multiple areas.

This blog is being generated and maintained by parents who made the mistake of entrusting the care of their children to Rainbow of Hope, as well as mental health care workers and licensed medical professionals. This blog serves to educate and inform people of the truth about this facility rather than the "smoke and mirrors".

It is worthwhile to note that ABC, CBS, NBC and Fox television news services have been made aware of the goings-on at Rainbow Of Hope. The Atlantic City Press has also been notified. Multiple-Party complaints have been lodged against Rainbow Of Hope with the offices of Institutional Abuse, Child Behavioral Management (Trenton), NJ-Abuse, Valu-Options, and the Offices of State Assembly Men Van Drew and Lobiondo. The matter is also being reviewed by 2 attorneys.

What Are The Complaints?

A parent arrived at the facility to pick up their child for a community outing. The parent observed Rainbow Of Hope staff sleeping and playing games on their cell phones rather than properly and professionally supervising the children. The child reported to the parent that another child in the group home had choked him until he turned blue during a previous episode of lack of proper supervision.

A female staff counselor was overheard telling a child, "I'm not in the mood for your shit today. I swear to God, if you start your shit today, I'll punch you in your fucking grill." ("Grill" is a slang term for "mouth") This same counselor was observed putting her hands on the child in a manner that wrenched his arm.

In March 2009, the State of New Jersey inspected the Rainbow Of Hope facility. The children complained about 2 particular counselors to the State Inspector. The complaints referenced the above incident as well as those 2 particular counselors making physical, verbal and emotional threats against the children. The State Inspector inquired about these complaints and was told by Rainbow Of Hope management that those 2 counselors were "strict" and therefore the complaints had no merit. They were not pursued at the time. They are being pursued now.

Before the March 2009 State Inspection, management coached staff about what to say to the inspectors and what not to say.

Numerous parents of the children in the facility have observed Rainbow Of Hope staff sleeping, playing video games, talking and texting on their personal cell phones and in back offices surfing the internet instead of properly supervising the children.

The manager of the Rainbow Of Hope facility does not hold a college degree in psychology, psychiatry or social work. There were witnesses present when he made remarks of a derogatory and sexually harassing nature to a female employee. He made disparaging remarks about the female employee's body and made jokes about her menopausal hot flashes. This employee complained to the manager's supervisor. The manager's supervisor was witnessed when he responded to her: "You need to relax and learn how to take a joke."

The manager has been witnessed outright lying to staff, parents, medical professionals, the children-residents and his supervisor.

An employee who suffered a Brown Recluse spider bite was told by the manager that he could only leave work to go to the Emergency Room for treatment, "Once he found coverage for his shift." The employee, suffering mild disorientation from the venomous bite and suffering from swelling, pain and discoloration as the venom progressed through his system, was forced to telephone other employees until someone was found to come in and work. This employee then drove himself to the hospital, had the bite area lanced and drained and received IV antibiotics. Management told this employee he had to come back to work immediately upon discharge from the Emergency Room. Medical documentation and witnesses verify this.

Public records prove an extremely high volume of State Police and ambulance dispatches to the Rainbow Of Hope facility.

Staff employees dispense controlled substances and psychiatric medications to the children-residents without the supervision of a licensed medical professional.

Reverse racial discrimination against employees. Employees who are Caucasian and over the age of 40 are mercilessly hounded and harassed by management. Evidence of harassment has been documented and forwarded to investigators.

The Rainbow Of Hope manager and his supervisor threatened a licensed professional nurse when she tendered her resignation. They were witnessed telling her, "If you have any contact with the parents of these kids or staff, we'll call the Medical Board and have your nursing licensed revoked!" This is an obvious attempt by management to conceal the truth about what goes on inside the Rainbow Of Hope facility.

An affidavit written by a retail store manager at the Hamilton Mall has been notarized, signed and forwarded to investigators testifying to the fact that two Rainbow Of Hope children were in her store without staff supervision. The manager learned of this only when the staff member entered the store, announced to an employee where she worked and told the manager she was "looking for two of the kids".


The above is the tip of the iceberg in the complaints against Rainbow Of Hope. Management has allowed its staff to turn the place into a high school mentality recess yard. The staff are not attentive to the needs of the children and as a result, they place the safety, security and well being of these children in grave jeopardy.

This blog will be updated with additional complaints as well as the progress of the investigation.

6 comments:

  1. neverending rainbow of hopelessness!! i escaped !

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  2. Based on these remarks this place needs to be shut down! I can refer a lawyer in California who helped me and he can probably put you in touch with a good lawyer in NJ! Feel free to email me at candykane46@gmail.com ! This info is disturbing and sad. God bless you for your efforts at putting it out there!

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  3. I know beyond a shadow of any doubt that on Wednesday April 29th between the hours of 5pm and 7 pm 2 of the residents from this ROH were meandering around Hamilton Mall unsupervised. Are the children supposed to be chaperoned? After the unsupervised children left the store where I was shopping a lady entered the store stating she was a counselor with ROH and inquired if the children had been in the store.

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  4. As a former employee of Rainbow of Hope I can say there are numerous problems with the place. Cape Counseling Services is a good, professional and quality agency and the CEOs are people with solid integrity. The main problem is that Rainbow exists as a satellite outpost of the agency and sadly, I don't believe the CEOs are adequately informed of what's been going on there.

    I appreciate the support and understanding I've received from parents, employees and others. I was mortified to learn the managers lied to parents and their kids about my exit from the place. That's just sad and disgusting. And in the State of New Jersey, dishonesty is grounds for being "fired for cause". Remember that. It'll come into play later.

    Who knows? In my humble opinion, Kevin Cook can probably become a capable manager in time. Perhaps he could benefit from training seminars on how to properly treat people and develop interpersonal skills that are effective in the workplace. But at the moment, whether he realizes it or not, he's tearing everything down that the former manager worked so hard to build.

    I had a flawless employment record with Cape Counseling Services before he showed up. Then as we all saw at our staff meetings, he began boisterously (and somewhat humorously in my opinion) threatening his staff with write-ups and disciplinary action for meager reasons. A good manager leads by example. A good manager interacts with his staff and respects them. Yeah, you can go the road of write-ups, memos and disciplinary actions but that doesn't make a staff member respect you or want to work for you. I remember him saying to all staff at a meeting, "If you don't want to be here... there's the door!" The duality of that statement is that we all "wanted" to be there... he just made it difficult to want to be there. Maybe he's trying to impress his bosses. Who knows? In my opinion, his excessive write-ups of staff are nothing more than a mere deflection of his inadequacy as an effective manager. It seems easier for him to write-up a staff member and blame them for something trivial to take attention off the numerous errors he's making. But hey - that's just my opinion. And after all who am I, right?

    Or am I someone? Yeah.. I think I am. And that's where the problem lies I guess. I'm a human being who has been wronged. And consultations prove that laws exist in my favor.

    Interestingly, just because I'm no longer working there doesn't mean I'm not aware of what's happening there. I've been fortunate to acquire information and testimony from inside Rainbow that tells the truth of what happened. That truth will be made public in a very loud way.

    Finally, it's my hope that the CEOs of Rainbow will find this blog and take a good hard look at what's going on at Rainbow. I agree that the kids aren't safe with counselors sleeping, surfing the internet and doing whatever they please. I saw this firsthand. I spoke up about it and nothing was done. I was terminated by Sam Totora via a telephone call after hours. No one there even had the guts to look me in the eye and tell me face to face. This comes long after the head of Human Resources and the CEO himself told me to my face that I was "the best acquisition the agency ever had from a Temp Agency." Hmmmm... I'll leave it at that for now. I encourage everyone here at this blog to keep up the good work!

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  5. i am writing a letter of report of my history at rainbow of hope, telling of any infractions of laws and rules i saw take place. i hope it can be of help, and that i can also help in any other way. i am surely hoping for this situation to become just. i support this movement 100% and i am bringing on total, brutal honesty, and even supporting this exact website on my 'myspace' account, bringing the attention to teens my age. i hope i helped and could be of service, my father and i will be in touch by monday and we will have our personal reports ready.

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  6. Thanks for the support and for being on board! Thanks also for posting this link on your 'myspace' account. Knowledge is power! We appreciate your choice to be part of a positive change!

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