We're truly surprised by the ongoing negligence at Rainbow Of Hope. Today we were informed that Rainbow Of Hope "lost" a child-resident's medical insurance cards. Just how does that happen? It never happened when the former Nurse oversaw record-keeping and documentation. This leaves us to wonder what would happen if a child-resident had an emergency and needed to be taken to the emergency room. Would he or she be delayed because Rainbow Of Hope LOST the insurance cards? Once again it seems competence and responsibility take a backseat to Kevin Cook's style of management.
Now let's all be honest here, Mr. Totora and Mr. Cook. Yes - we all know about this blog and most of us are participating in its generation and updates. The manner in which you two try to skirt the issues mentioned here and ask us whether we've seen this blog (or know about it) is downright insulting. Yes, we all know about it. You can call us in for meetings and ask us your little investigative questions but we're not going to tell you anything. We're all aware of how you two bungle investigations and how you twist words into what you want to hear. We're not obligated to answer your questions. God knows you've both ignored many questions we've asked. How does it feel? Soon you will be answering questions in a very public forum.
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